Please read these Terms of Use (“Terms”) carefully before using the Antz Systems software application and any associated services (collectively, the “Service”) operated by Trellisys.net Pvt. Ltd. ("Trellisys", "us", "we", or "our") under its brand Antz Systems. These Terms are a legal agreement between you (the “Customer” or “User”) and Trellisys.net.

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, customers, users, and others who wish to access or use the Service. “Customer” refers to the institution or entity subscribing to the Service. “User” or “Authorized User” refers to an individual (such as an employee or agent of a Customer) authorized by the Customer to use the Service on its behalf.

By doing any one of the following, you agree to be bound by these Terms: (1) By accessing or using the Service; and/or (2) By clicking “I Agree” or any similar button as part of using any service, tool, or app provided by us. If you disagree with any part of the terms, then you do not have permission to access the Service.

1. Definitions

• Customer Data: Any data entered into the Service by a Customer or its Authorized Users, or generated by the Service’s features (including but not limited to AI, Machine Learning, Computer Vision, and IoT functionalities such as Bowl Vision, Animal Lookout Bio-Identifier, Nest Vision, Behaviour Matrix, Wearable Sensors, Environmental Monitoring, Enrich IOT Smart Nest Box, Embryo Vision, and Egg Data Logger) specifically relating to that Customer's animals, operations, enclosures, medical procedures, etc., for that Customer’s use.

• Aggregated Data: Customer Data that has been de-identified and aggregated with data from other Customers. Aggregated Data does not include Customer-specific identifying information and is used by Trellisys for purposes such as improving the Service, developing new features, training AI/ML models, and generating anonymized statistical information or predictive insights.

• Antz Systems Content: Any data, information, software, technology, designs, methodologies, AI/ML models, insights (excluding raw Customer Data), reports, and other content created or provided by Trellisys as part of the Antz Systems Service, including but not limited to system data, user interface elements, documentation, and aggregated taxonomy data (if provided).

• Service: The Antz Systems software application, including all its features, modules (such as Collection Management, Record Management, Medical Records, Diet Management, Enclosure Management, Animal Enrichment, Egg Management), AI/ML capabilities, IoT integrations, and any associated support or services provided by Trellisys under the Antz Systems brand.

2. Communications

By creating an account for the Service, you agree that we may send you communications such as newsletters, system updates, and other information regarding the Service. You may opt out of receiving marketing communications from us by following the unsubscribe link or instructions provided in any email we send. You will continue to receive essential service-related communications.

3. Subscriptions and Billing

Access to our Service is billed on a subscription basis (“Subscription(s)”). Billing typically occurs on an annual or other mutually agreed-upon basis. The Customer will be billed in advance on a recurring basis (each a “Billing Cycle”).

At the end of each Billing Cycle, Subscriptions will automatically renew under the exact same conditions (subject to updates/revisions to these Terms) unless cancelled by the Customer or by Trellisys. The Customer may cancel its Subscription renewal by contacting the Antz Systems customer support team (managed by Trellisys) or through its account management portal, if available.

A valid payment method is required to process the payment for Subscriptions. The Customer shall provide Trellisys with accurate and complete billing information including full name, address, state, zip code, telephone number, and valid payment method information. By submitting such payment information, the Customer automatically authorizes Trellisys to charge all Subscription fees incurred through its account to any such payment instruments.

4. Fee Changes

Trellisys, in its sole discretion and at any time, may modify Subscription fees. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

Trellisys will provide the Customer with reasonable prior notice of any change in Subscription fees to give the Customer an opportunity to terminate its Subscription before such change becomes effective.

The Customer’s continued use of the Service after the Subscription fee change comes into effect constitutes its agreement to pay the modified Subscription fee amount.

5. Refunds

Except when required by law, paid Subscription fees are non-refundable. Refund requests may be considered by Trellisys on a case-by-case basis and granted in the sole discretion of Trellisys.

6. Customer Data and Content

Our Service allows Customers and their Authorized Users to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material, including data generated by the Service’s AI and IoT features (collectively “Customer Data”). The Customer is responsible for the accuracy, legality, reliability, and appropriateness of all Customer Data posted on or through the Service. The Customer retains ownership of its Customer Data.

By posting or inputting Customer Data on or through the Service, the Customer represents and warrants that: (i) the Customer Data is owned by the Customer and/or the Customer has the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of Customer Data on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright or violating these Terms.

The Customer grants Trellisys (on behalf of the Antz Systems Service) a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from (for the purpose of generating Aggregated Data and improving the Service), distribute, perform, and display Customer Data solely to the extent necessary: (a) to provide, maintain, and improve the Service for the Customer; (b) to prevent or address service, security, support, or technical issues; (c) as required by law; and (d) as expressly permitted in writing by the Customer.

Trellisys has the right but not the obligation to monitor Customer Data. We may remove any content at any time, at our discretion, with or without notice if we believe it violates these Terms or is otherwise objectionable.

Trellisys may use Customer Data in an aggregated and de-identified form (Aggregated Data) for research, analytics, to improve and enhance the Service (including training AI/ML models for predictive insights and behavior tracking), and for other business purposes, provided that such Aggregated Data does not identify the Customer or any individual.

7. Scope of Use

Subject to these Terms and payment of applicable fees, Trellisys grants the Customer a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Antz Systems Service for its internal animal care and management purposes during the Subscription term.

Users agree not to use the Service in any manner that could damage, disable, overburden, or impair the Service or interfere with any other party's use and enjoyment of the Service.

Customers and Users agree that Antz Systems Content contains proprietary content, information, and material that is protected by applicable intellectual property and other laws, including but not limited to copyright. Customers and Users agree not to use such proprietary content, information, or materials in any way whatsoever except for permitted use of the Services as defined in these Terms. No Antz Systems Content or the application may be reproduced in any form or by any means, except as expressly permitted. Customers and Users agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Service or Antz Systems Content, in any manner, and shall not exploit the Service in any unauthorized way, including but not limited to, by trespass or burdening network capacity, or by attempting to reverse engineer, decompile, or disassemble the software. Any attempt to do so is a violation of the rights of Trellisys. If this restriction is breached, the Customer or User may be subject to prosecution and damages.

8. Technical Support

Trellisys will provide technical support for the Service in accordance with the support plan or service level agreement applicable to the Customer's Subscription. Details of available support channels and service hours will be specified in such plans or agreements.

9. Third-Party Services and Integrations

The Service may contain features designed to interoperate with or allow data transfer to or from services, applications, or platforms not provided by Trellisys ("Third-Party Services"). The Customer’s use of any such Third-Party Service, and any exchange of data (including Customer Data) between the Customer and any Third-Party Service, is solely between the Customer and the applicable Third-Party Service provider. Trellisys does not warrant, endorse, or support Third-Party Services unless expressly provided otherwise in writing.

If the Customer chooses to enable, access, or use Third-Party Services in conjunction with the Antz Systems Service (e.g., by enabling an integration or data sync feature), the Customer:

a) Grants Trellisys permission to allow the Third-Party Service and its provider to access Customer Data and information about the Customer’s use of the Service as required for the interoperation of that Third-Party Service with the Antz Systems Service.

b) Is solely responsible for ensuring it has all necessary rights, licenses, and permissions from the Third-Party Service provider and any affected third parties to use such Third-Party Services and to permit such data exchange.

c) Acknowledges that Trellisys is not responsible for any disclosure, modification, or deletion of Customer Data resulting from any such access by Third-Party Service providers. The handling of Customer Data by any Third-Party Service will be governed by the terms and privacy policies of that Third-Party Service.

d) Agrees to comply with all terms and conditions required by the provider of the Third-Party Service.

e) Agrees to indemnify and hold Trellisys harmless from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to the Customer's use of, or integration with, any Third-Party Service, including but not limited to any claims related to data privacy, data security, or intellectual property infringement involving such Third-Party Services.

Trellisys shall not be liable for any loss, damage, or other liabilities arising from or in connection with the Customer's use of, or reliance on, any Third-Party Services or any data exchanged with such Third-Party Services. Any activities the Customer engages in with a Third-Party Service are at the Customer’s own risk. Trellisys may, at its sole discretion, disable or remove access to any Third-Party Service integration through the Service at any time without notice to the Customer if Trellisys believes such integration may pose a risk to the Service, Trellisys, or its customers, or if the Third-Party Service provider ceases to make the Third-Party Service available for interoperation with the Antz Systems Service on reasonable terms.

10. Accounts

When an account is created with us, Authorized Users must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of the account on our Service.

The Customer is responsible for maintaining the confidentiality of its account(s) and password(s), including but not limited to the restriction of access to its computers and/or accounts. The Customer agrees to accept responsibility for any and all activities or actions that occur under its account(s) and/or password(s). The Customer must notify us immediately upon becoming aware of any breach of security or unauthorized use of its account(s).

11. Intellectual Property

The Service and all Antz Systems Content (excluding Customer Data), including but not limited to the software, AI/ML models, algorithms, designs, text, graphics, logos, user interfaces, visual interfaces, features, functionality, and the selection and arrangement thereof, are and will remain the exclusive property of Trellisys and its licensors. The Antz Systems Service is protected by copyright, trademark, and other laws of India and foreign countries. Our trademarks (including Antz Systems) and trade dress may not be used in connection with any product or service without the prior written consent of Trellisys. Customer feedback, suggestions, or ideas regarding the Service may be used by Trellisys without any obligation to the Customer.

12. Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Trellisys.

Trellisys has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Trellisys shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third-party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

13. Termination and Data Export

13.1 Termination by Customer or Trellisys: We may terminate or suspend a Customer’s or User’s account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of these Terms or non-payment of Subscription fees. The Customer may terminate its Subscription in accordance with its Subscription terms.

13.2 Data Export Upon Termination: Upon termination of the Customer’s Subscription, provided all outstanding fees due to Trellisys have been paid in full, Trellisys will provide the Customer with an opportunity to export its Customer Data from the Service. This data will generally be made available in one or more common, structured, and machine-readable formats (such as CSV, PDF for reports, and original formats for file attachments) suitable for data retrieval. The specific export functionalities available will be those generally provided by the Service at the time of termination.

13.3 Post-Termination Data Retention: Unless otherwise agreed in writing for a specific paid archival service, Trellisys has no obligation to retain Customer Data beyond a reasonable period (typically thirty (30) to ninety (90) days) following the effective date of termination to allow for data export. After this period, Trellisys may delete all Customer Data in accordance with its standard data destruction policies. The Customer is solely responsible for exporting its Customer Data prior to its deletion.

13.4 Additional Export or Migration Support: Trellisys may offer additional data export, migration, or long-term archival support services, which may be subject to separate terms and fees.

13.5 Survival: All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. Indemnification

The Customer agrees to defend, indemnify and hold harmless Trellisys (and its brand Antz Systems), its affiliates, and their respective licensors, directors, officers, employees, and agents from and against any and all losses, liabilities, damages and claims, and all related costs and expenses (including reasonable legal fees and disbursements and costs of investigation, litigation, settlement, judgment, interest and penalties) incurred or asserted by any third party due to or arising out of (i) the Customer Data it (or its Authorized Users) uploads, posts, emails, transmits or otherwise makes available through the Service, (ii) its (or its Authorized Users') use of the Service, (iii) its (or its Authorized Users') violation of these Terms, or (iv) its (or its Authorized Users') violation of any rights of another.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TRELLISYS (OPERATING ANTZ SYSTEMS), ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OBTAINED FROM THE SERVICE, INCLUDING CUSTOMER DATA OR ANTZ SYSTEMS CONTENT; AND (IV) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

OUR TOTAL CUMULATIVE LIABILITY TO YOU OR ANY THIRD PARTY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, FROM ALL CAUSES OF ACTION AND ALL THEORIES OF LIABILITY, WILL BE LIMITED TO AND WILL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO TRELLISYS FOR THE ANTZ SYSTEMS SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY, OR ONE HUNDRED US DOLLARS ($100.00) OR ITS EQUIVALENT IN INDIAN RUPEES, WHICHEVER IS GREATER.

16. Disclaimer

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. USE OF THE SERVICE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, TRELLISYS (OPERATING ANTZ SYSTEMS), ITS SUBSIDIARIES, ITS AFFILIATES, AND ITS LICENSORS DO NOT WARRANT THAT THE CONTENT (INCLUDING ANY INSIGHTS OR DATA GENERATED BY AI/ML FEATURES) IS ACCURATE, RELIABLE OR CORRECT; THAT THE SERVICE WILL MEET YOUR REQUIREMENTS; THAT THE SERVICE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DOWNLOADED AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD OR YOUR USE OF THE SERVICE.

TRELLISYS DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICE OR ANY HYPERLINKED WEBSITE OR SERVICE.

THE PREDICTIVE INSIGHTS, AUTOMATED RECOGNITIONS, BEHAVIOR TRACKING, AND OTHER AI/ML-DRIVEN FEATURES ARE PROVIDED FOR INFORMATIONAL PURPOSES TO ASSIST IN ANIMAL CARE MANAGEMENT. THEY ARE NOT INTENDED TO REPLACE PROFESSIONAL JUDGMENT, VETERINARY ADVICE, OR DIRECT ANIMAL OBSERVATION AND CARE. CUSTOMERS AND USERS ARE SOLELY RESPONSIBLE FOR ALL DECISIONS AND ACTIONS TAKEN BASED ON INFORMATION OR INSIGHTS DERIVED FROM THE SERVICE.

17. Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

18. Governing Law

These Terms shall be governed and construed in accordance with the laws of India. You agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the competent courts located in Bangalore, India.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.

19. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

20. Contact Us

If you have any questions about these Terms, please contact us:
By email: info@trellisys.net
By visiting this page on our website: [www.antzsystems.com or www.trellisys.net]
By mail: Trellisys.net #572 3rd Main 2nd Block RT Nagar Bangalore 560032, India.

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